Privacy Policy Overview

Your privacy matters and we are committed to protecting your data

This policy has been in effect since October 2, 2025.

Information We Collect and Methods Used

We gather data you provide when contacting us, requesting analytics, or interacting with our platform. This includes contact information, communication preferences, and interaction logs.

  • Contact form responses and email details
  • Analytics usage and interaction records
  • Preferences set on dashboards or reports
  • Browser and device information
  • Technical and access logs for security

We use reliable tools and strict protocols to ensure your data is accessed only by authorised personnel and used solely for agreed purposes, such as improving our services or communication.

How We Use Your Data Responsibly

Your information only serves to enhance your experience, support queries, personalise services, or develop new features. We analyse non-identifiable, aggregate data to improve reporting.

Data is never sold or shared externally except where required for security or by law. Reports are anonymised, and direct client identifiers remain protected.

Your Data Rights and Choices

You can request access, correct or delete your data, and control preferences at any time. We will verify your identity prior to processing such requests, ensuring your information stays secure.

Access Right

Request a copy of your information at any time.

Rectification Right

Ask for corrections if any data is outdated or incomplete.

Right to Erasure

Request permanent deletion of your data from our systems.

Data Portability Right

Obtain a copy of data for transfer elsewhere.

How We Securely Share Data

When collaboration is needed with partners or vendors, we use confidentiality agreements to ensure data protection and restrict third-party access only to essentials.

No information is traded or shared for marketing purposes. All transfers meet Australian and global privacy standards, including GDPR and the Australian Privacy Act.

How We Protect Your Security

Technical safeguards and multi-layered processes prevent unauthorised access to your data. Regular audits and staff training underpin our commitment to privacy.

In the rare event of a data incident, we act transparently and notify affected individuals as required by law and best practices.

Contact for Privacy Concerns

Have a question about your privacy? Contact us below.
Address: 265 King Street, Newcastle, NSW 2300 Australia
Phone: +61 2 4912 3358
Email: content@qubralionexa.com